What we do and how we do it

We take care of all your Linux issues so you can focus on research

You’re a bioscientist: smart, an expert in your field, but probably not a Linux expert. Nor should you be. Your expertise lies elsewhere.

In our experience, when you have to support and manage your own Linux infrastructure, three principal problems arise:

1.
You’re pulled away from your real job to solve IT problems. This impacts your productivity and can lead to project delays.
2.
Your lack of in-depth Linux expertise and experience is frustrating and means problems take longer to resolve.
3.
The reliability and efficiency of your Linux infrastructure are suboptimal. You’re probably not making the best use of the technology and problems are more prolific.

The net result is that you end up wasting a lot of time and money. The security of your Intellectual Property can be at risk, and if you’re not careful, your key people get so frustrated they just jump ship.

The solution

There are four things you need to have in place to address those issues.

1. Requirements

The first is to clearly define your Requirements. What are you trying to achieve? What are the security requirements? What data is critical to the survival of the business? And more.

2. Implementation

Next, you need to design and build a robust infrastructure that can implement those requirements.

3. Support

Then you need some kind of support services to manage the day to day operations to keep your infrastructure safe, secure and available.

4. Evaluation

Finally, as both your business and technology evolve, you must review and update the Requirements, and ensure that the Implementation and Support continue to meet the Requirements.

That’s our RISE methodology. Once you have those four things in place, you’ll have a secure, reliable and scalable infrastructure that’s fit for purpose, and the impact of that is game-changing.

What next?

Schedule a call with us. Let’s talk about what you want to achieve and what’s standing in the way.


“My time is freed up to do what I do best”

“The Tiger Computing team is truly expert and I’ve always been impressed with the service they provide.

Retaining them to look after our servers means that my time is freed up to do what I do best, and that I can rest assured that we're in the safest of hands.”